Shipping Policy

At Zam Sales, we aim to process and deliver your orders as quickly and reliably as possible. Please review the information below regarding order processing, shipping, and delivery.

Order Processing

Orders are generally processed within 1–4 business days.

Our daily order processing cutoff is 2:00 PM PST. Orders placed after the cutoff time may be processed on the next business day.

Weekends and public holidays may affect processing times.

Shipping Time

After your order has been processed, the estimated delivery time is generally:

3–7 business days

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather, holidays, and other circumstances beyond our control.

Shipping Carriers

We may use the following shipping carriers to deliver your order:

• FedEx

• UPS

• USPS

The carrier used for your order may depend on the destination, package size, service availability, and other logistical factors.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before completing your order. Zam Sales is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Order Tracking

When tracking information is available, it may be provided through your order confirmation or shipping notification.

Please allow some time for tracking information to become active after your order has been shipped.

Delivery Delays

While we make every reasonable effort to ensure timely delivery, delays may occur due to circumstances outside our control, including:

• Severe weather

• Carrier delays

• Holidays and peak shipping periods

• Incorrect or incomplete addresses

• Transportation disruptions

• Customs or regulatory delays where applicable

• Other unforeseen circumstances

Such delays do not automatically qualify an order for a refund or cancellation.

Lost, Stolen, or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also contact the shipping carrier directly to report the issue.

If you need further assistance, please contact us at contact@zamsales.com with your order number and tracking information.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at contact@zamsales.com and provide your order number and photographs of the damaged package and product.

We will review the situation and assist you according to our Return and Refund Policy.

Contact Us

If you have questions about shipping or your order, please contact us:

Zam Sales
Email: contact@zamsales.com
Phone: +1 986-210-1955

Business Address:
Suite 6560, Unit 3A
34-35 Hatton Garden
Holborn, London
United Kingdom, EC1N 8DX

US Address:
30 N Gould St #40524
Sheridan, WY 82801
United States